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Water Costs for Small Businesses: What to Expect

From an office to a restaurant, here's what water and sewer typically cost a small business each month, how the bill is built, and where the money really goes.

Small business owner reviewing a water and sewer utility bill at a counter
A commercial water bill combines fixed charges, water volume and sewer volume, so the effective cost per gallon runs well above the water rate alone.

Most small businesses that mostly use restrooms, such as offices, shops, salons and clinics, pay roughly $85 to $300 a month for water and sewer combined. A café typically lands at a few hundred dollars, while a full-service restaurant or laundromat can reach $800 to $3,700. Those are planning estimates built from typical usage and an assumed combined rate of about $12 per 1,000 gallons. Your utility's actual rates, your meter size and your fixed charges will move the number. Here is how the bill works, what drives it, and how to estimate your own.

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What small businesses typically pay

Water use varies far more between business types than between utilities, so start with what the business does. The table below gives a rough monthly range for common small businesses.

Estimated monthly water and sewer cost by business type. Planning estimates, not utility data.
Business typeWater use (gallons/month)Estimated bill
Office (about 10 staff)3,000 – 6,000$95 – $135
Small retail shop2,000 – 5,000$85 – $120
Hair or nail salon5,000 – 15,000$120 – $240
Medical or dental office8,000 – 20,000$155 – $300
Café or coffee shop15,000 – 40,000$240 – $540
Full-service restaurant60,000 – 150,000$780 – $1,860
Laundromat100,000 – 300,000$1,260 – $3,660

Bills assume about $12 per 1,000 gallons for water and sewer combined, plus roughly $60 a month in fixed charges. Both are illustrative. Rates in your area can be well above or below them.

Treat each range as a starting point. A 150-seat restaurant uses far more than a 40-seat one, and a salon with a laundry machine uses more than one without. The useful move is to take your own usage, from a past bill or an estimate, and apply your utility's actual rates, which is what the water bill calculator does.

How a commercial water bill is built

A business bill is rarely one rate times one volume. Most utilities combine several pieces:

  • Base (service) charge. A fixed monthly amount, usually set by meter size. Utilities use it to recover fixed costs such as billing, meter reading and customer service, so you pay it even in a month with no use.
  • Volume charge. A rate per 1,000 gallons, or per CCF (100 cubic feet, about 748 gallons). Commercial customers may see a single flat rate, tiered rates, or a water budget with a higher price above it.
  • Sewer charge. Commonly calculated from the same metered water volume, with its own base and volume components.
  • Fire protection and other fees. Properties with a dedicated fire line may pay a fixed fire-flow charge, and many utilities add stormwater or surcharge line items.
monthly bill = base charges + (gallons ÷ 1,000 × water rate) + (gallons ÷ 1,000 × sewer rate) + other fees Rates are per 1,000 gallons. If your utility bills in CCF, multiply CCF by 748 to get gallons.

Watch the meter size. The base charge climbs with the size of the meter, not with what you use. A business that was fitted with a 1-inch meter when a 5/8-inch one would do can pay more every month for capacity it never needs. It is worth asking your utility whether a smaller meter is allowed.

Where the water goes in different businesses

Knowing the main uses tells you where to look for savings. According to the EPA's WaterSense program, restrooms follow kitchens as the second-highest water use in restaurants, and the largest uses in office buildings are restrooms, heating and cooling, and landscaping. That matches what we see on bills:

  • Offices and retail: mostly toilets, urinals and faucets, so usage tracks headcount and foot traffic.
  • Restaurants and cafés: dishwashing, prep sinks, ice machines and cleaning come first, with restrooms next.
  • Salons and clinics: shampoo bowls, handwashing, sterilization equipment and laundry.
  • Laundromats: washing machines dominate, so machine type matters more than anything else.

Worked example: a café using 25,000 gallons

Suppose a café uses 25,000 gallons in a month. Its utility charges $5.50 per 1,000 gallons for water, $7.00 per 1,000 gallons for sewer, a $45 water base charge, a $25 sewer base charge and a $30 stormwater fee. All figures here are made up to show the method.

Illustrative monthly bill for a café using 25,000 gallons.
Line itemCalculationAmount
Water base chargefixed$45.00
Sewer base chargefixed$25.00
Water volume25 × $5.50$137.50
Sewer volume25 × $7.00$175.00
Stormwater feefixed$30.00
Total$412.50

Divide the total by the volume and the café's real cost is $16.50 per 1,000 gallons, three times the $5.50 water rate on the rate sheet. That gap is why budgeting from the headline water price alone understates the bill.

What pushes the bill up

Volume. Every gallon is billed twice, once as water and once as sewer, so waste is expensive.

Equipment. Older toilets, spray valves and water-cooled ice machines can quietly dominate a kitchen's use. The EPA's WaterSense at Work guidance covers commercial ice machines, dishwashers and other kitchen equipment because of this.

Leaks. A leak nobody sees can run for months. Small, steady losses add up quickly, as the figures below show.

Irrigation. Landscaping water is often billed as sewer too, unless it runs through a separate irrigation meter.

Rate increases. Utility rates generally trend upward, so budget for increases rather than assuming today's rate holds.

Your lease. If you rent, find out whether water is metered to your unit, shared across the building or folded into common-area charges. Shared arrangements can hide your real use.

Running toilet

~$72/mo

A toilet running constantly can lose roughly 200 gallons a day, about 6,000 gallons a month, or about $72 at $12 per 1,000 gallons.

Irrigating 2,000 sq ft

~5,400 gal

One inch of water a week over 2,000 square feet of lawn comes to about 5,400 gallons a month. A separate irrigation meter can keep sewer charges off it.

Old toilet upgrade

~$40/mo

At 50 flushes a day, swapping a 3.5-gallon toilet for a 1.28-gallon model saves roughly 3,300 gallons a month.

Costs outside the monthly bill

A few charges never appear on the monthly statement, so they catch new owners off guard:

  • Connection and capacity fees. Opening in a new building or upsizing a meter can trigger tap, capacity or system-development fees. These range from hundreds to many thousands of dollars depending on the utility and the meter size.
  • Deposits. New commercial accounts sometimes require a deposit.
  • Backflow testing. Many utilities require commercial connections to have backflow preventers tested every year by a certified tester.
  • Grease interceptor service. Food businesses usually have to maintain one and have it pumped on a schedule. It is a sewer-related cost, not a water-bill line.

Where to cut costs first

Work from cheapest and highest impact to most expensive:

  1. Check for leaks. Read the meter after closing, then again an hour later. Any movement means a leak. Fix running toilets and dripping faucets first.
  2. Review your account. Confirm the meter size, rate class and any fees you may not need.
  3. Upgrade restroom fixtures. WaterSense labeled toilets use 1.28 gallons per flush or less, and WaterSense urinals use 0.5. EPA's guidebook states that WaterSense labeled products are independently certified to use at least 20 percent less water than standard models.
  4. Tackle the kitchen. Low-flow pre-rinse spray valves (1.6 gallons per minute or less) and air-cooled ice machines cut water and often energy too.
  5. Separate irrigation. Ask about an irrigation meter, and use a weather-based controller so you do not water in the rain.
  6. Ask about rebates. Many utilities offer rebates on fixtures, kitchen equipment and irrigation controls for businesses.

The bottom line

A small office or shop typically spends under about $150 a month on water and sewer, while food and laundry businesses can spend ten to thirty times that. The monthly volume matters less than most owners expect, because the fixed charges and the sewer line can triple the effective price per gallon. Check your own rates, read your meter, fix leaks early, and put your own numbers into the calculator below to see what you should expect.

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Frequently asked questions

How much does water cost for a small business per month?

Roughly $85 to $300 for an office, shop, salon or clinic, a few hundred dollars for a café, and about $800 to $3,700 for a full-service restaurant or laundromat. These are planning estimates that combine water, sewer and fixed charges; your utility's rates and your meter size will shift them.

Why is my commercial water bill higher than the water rate suggests?

Because the bill stacks several charges on top of the water rate: a fixed base charge set by meter size, a sewer charge that is usually billed on the same water volume, and sometimes fire-line or stormwater fees. Added together, the effective cost per 1,000 gallons is often two to three times the headline water price.

Do businesses pay more per gallon than homes?

It depends on the utility. Many charge commercial customers a flat or tiered rate per 1,000 gallons that is comparable to residential rates. The bigger difference is usually the fixed charge, which rises with meter size, and a larger sewer bill when usage is high.

How can I tell if my business has a water leak?

Close the business, make sure nothing is running, and read the meter. Read it again 30 to 60 minutes later. If the numbers moved, water is going somewhere: a running toilet, a failed valve or a leaking line. Check the meter's small flow indicator too, which spins slowly for even small leaks.

Is the sewer charge based on how much water I use?

Usually yes. Most utilities bill sewer from metered water volume, so every gallon through the main meter is charged twice. Water that never reaches the sewer, such as irrigation, can often be moved to a separate irrigation meter or an approved deduct meter to avoid the sewer portion. Ask your utility what it allows.

How much does a restaurant spend on water?

A small full-service restaurant using roughly 60,000 to 150,000 gallons a month would pay about $800 to $1,900 for water and sewer at a combined rate near $12 per 1,000 gallons, plus fixed charges. Kitchens are the largest water use in restaurants, with restrooms second, so equipment upgrades pay back fastest there.

Sources & references

Usage ranges, bills and savings in this guide are the author's planning estimates, built from the structure and reference points below. Check your own utility's current rate sheet for exact figures.

  1. U.S. EPA, WaterSense — Commercial Types of Facilities. Restrooms follow kitchens as the second-highest water use in restaurants; the largest uses in office buildings are restrooms, heating and cooling, and landscaping.
  2. U.S. EPA, WaterSense — WaterSense at Work: Best Management Practices for Commercial and Institutional Facilities. WaterSense labeled products are independently certified to use at least 20 percent less water than standard models; the guide covers commercial ice machines, dishwashers and other kitchen equipment.
  3. Arlington County, Virginia — Water Utilities Rates. Meter-based base charges recover fixed costs such as billing and meter reading, and sewer charges are based on water use.
  4. City of Columbia Utilities — FY27 Explanation of Water Rates. Base charges are fixed monthly amounts set by meter size and include a fire-flow charge.
Sarah Bennett, MS
Sarah Bennett, MS

Water Quality & Sustainability Specialist · Portland, Oregon

A water quality and sustainability specialist based in Portland, Oregon, Sarah leads the usage, cost, treatment and conservation guides on Water Calculator. Read full bio

MS · Specializes in water quality, water usage and conservation